Guiding SCEND through the ISO certification journey

Discover how Economit guided SCEND through the intricate journey of ISO certification.

Client overview

  • Derby, United Kingdom
  • eCommerce fulfilment and supply chain specialists
  • SCEND was established in 2018 with a vision to transform eCommerce fulfilment from a mere commodity to an asset that enhances brand revenue and customer loyalty

The challenge’s SCEND faced

SCEND, a compact logistics firm, was determined to boost efficiency and safeguard its data. However, the path to ISO 9001, ISO 14001 and ISO 27001 certifications were fraught with challenges.

They needed expertise to decipher and implement complex ISO standards, a swift certification process that didn’t sacrifice quality, and strict adherence to both standards due to their handling of sensitive data. To overcome these obstacles, SCEND joined forces with Economit, seeking their expert guidance for a successful certification journey.

Economit’s solution strategy

We kicked off with a comprehensive gap analysis, scrutinising SCEND’s processes, policies, and IT infrastructure to identify areas for improvement.

This analysis paved the way for a custom roadmap, outlining the path and milestones to achieve ISO 9001, IISO 14001 and ISO 27001 certifications. Our team was there every step of the way, providing hands-on support throughout the implementation phase. We assisted SCEND in developing and implementing the necessary policies, procedures, and controls to meet both ISO standards.

At Economit, we’re committed to empowering you with the knowledge and support you need. That’s why we conducted training sessions and awareness programs to familiarise SCEND’s team with ISO standards, their compliance roles, and how to maintain certification.

Believing in the power of continuous improvement and sustainable growth, we helped SCEND set up systems for ongoing monitoring, evaluation, and refinement of its quality management and information security systems.

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How Economit have helped

SCEND’s commitment to quality management and information security was rewarded with the successful accomplishment of ISO 9001 and ISO 27001 certifications.

By embracing streamlined processes and ISO-compliant practices, they’ve seen a surge in operational efficiency and productivity.

Their adherence to ISO 27001 standards has significantly strengthened SCEND’s data security framework, equipping them to effectively ward off risks and protect sensitive information from unauthorised access or breaches.

With ISO certifications in its arsenal, SCEND now enjoys a competitive edge in the market, enhancing its reputation and fostering trust among clients, partners, and stakeholders.

"Economit's collaboration with SCEND was a game-changer. Their expert guidance and support helped SCEND navigate the complexities of ISO certification, leading to improved efficiency, stronger data security, and a competitive edge.

"It’s safe to say, SCEND is now well-positioned for continued success in their industry. And they couldn’t have done it without Economit."

Owen Jenkins - Systems Director at SCEND